Contact MindWorksLibrary

We’re here to help with orders, downloads, shipments, and subscription inquiries.
Our support team responds within 24–48 business hours from the moment we receive your message.

Support Email

For any customer issue, you can write directly to:
📩 support@mindworkslibrary.com

We strongly encourage customers to contact us first —
we resolve most issues quickly, without the need for bank disputes or chargebacks.

What Can We Help You With?

📘 Digital Products

Help with downloading digital files
Access problems or missing download links
Issues opening PDF/eBook files
Replacement of corrupted or unreadable files
Support for email delivery problems (spam filters, blocked messages)

📦 Physical Books & Shipping

Questions about shipping times and delivery status
Wrong or incomplete shipping information
Delayed, damaged, or lost shipments
Replacements for printing or delivery issues
Assistance with our certified print-on-demand partners

🔑 Subscription Services

Access issues to subscription content
Switching between monthly and annual plans
Canceling your subscription
Problems with recurring payments
Lost login or account recovery

💳 Billing & Orders

Requesting an order update or correction
Duplicate charges or payment errors
Invoice requests
Refund or replacement evaluations (when applicable)
Questions about credit card or payment processing

Support Hours

Monday–Friday
9:00 AM – 5:00 PM (US Time Zone)

Send Us a Message

Please fill out the form below and we will get back to you as soon as possible.